Helping Customers through Quality Service
1 session of training
Quality service is the basis of great customer service. In this course, you'll learn five rules; how to make your customers feel welcome, ask and listen, give your undivided attention, go the extra mile, and customer appreciation. These rules will make work more enjoyable for yourself and more effective for your business.
Benefits
• Learn new techniques to improve customer service
• Learn how to create business enhancing connections with customers
• Learn the do's and don'ts for great telephone customer service
View Complete Course Index (PDF)
CD Product Code: 061668
Online Product Code: 061661
| Single User Price: |
US $99.00 |
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Contact a Shadowbox Learning Service Sales Representative for Multi User pricing options. |
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Do you have older software for which you need training? Contact us and we may have just what your looking for!
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