The Job Role
Administrative Support workers must have computer skills and knowledge to ensure the smooth and efficient handling of an organization's information.
Their main duties are performing and coordinating administrative activities and storing, retrieving, and integrating information for dissemination to staff and clients.
As technology continues to expand, office automation and organizational restructuring have led office support workers to assume a wider range of new responsibilities once reserved for managerial and professional staff.
Many administrative assistants:
provide training and orientation
for
new staff
conduct research on the
Internet
operate and troubleshoot
new
office technologies
serve as an information
manager for an office
plan and schedule meetings
and appointments
organize and maintain paper
and
electronic files
manage projects
provide information to
customers
and clients
Recommended Education:
On-the-job training and
experience
High school diploma
Technical certifications
Associate's Degree
|
What to Expect
Administrative Support employment prospects are most favorable for those with the best technical skillsin particular, expertise in appropriate computer software applications.
Those who enhance their skills with further education and training maintain a competitive edge to progress within their career field.
Administrative Support careers are in virtually every sector of industry such as government, wholesale and retail, manufacturing, schools, finance, insurance and healthcare.
Employment Opportunities:
Administrative Assistant
Administrative Coordinator
First-line Supervisor
Customer Service
Representative
Telemarketer
Sales Support Staff
|
LearnKey Courses
Access
PowerPoint
Employment Law Compliance
Series
Project 2007
Efficiency Series
Productivity Series
Communication Series
Telephone Communication
Series
Customer Service Series
---------------------------------------------
Need help?
Call 1.888.808.7919 and talk with a
LearnKey Canada training advisor. |
Join Our Email List
