Knowledge Base

Media Player warning in Windows Vista

Symptoms:

While trying to install and run your CD Rom training on a computer with the Windows Vista operating system installed, you receive a warning that you require an upgrade to your Windows Media Player.

Detailed Information:

The Windows Vista operating system has undergone some fundamental changes from previous Microsoft operating systems. As a result, some software manufactured prior to the release of the new operating system do not run properly without upgrades.

Solution:

• If you have not already done so, insert your LearnKey CD-ROM training in the computer and install the training.
• Prior to running a course, download the Vista-Velocity upgrade.exe (11.3 MB) and save it to your desktop.
• Double click on the icon on your desktop to install the Vista Velocity upgrade.
• Once the upgrade is installed, run the training.

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