Knowledge Base

Users with Power Users rights on Windows 2000/XP not able to run training CD

Symptoms:

If a user with ’Power User’ rights tries to use a LearnKey product using Windows 2000 or XP, the user will get an error saying that they need administrator rights.

Detailed Information:

"Power User" rights in Windows 2000 and Windows XP do not allow users to make changes to the Registry and Install software to the Program Files directory. By following the instructions contained in this article, users will be able to successfully install and run the LearnKey training while logged-in as a "Power User".

Solution:

• Log in as someone with Administrator rights to the local hard drive and install the Learnkey CD to the default location.
• After the install has completed, a training window will appear and have these five fields;
• First name
• Last name
• User name
• Password
• Verify Password


• Enter the "Power Users" information in the fields and make sure you can see the training.
• Close the training.
• Download and install the following file: Velocity3.0.1.224_Upgrade.exe
• After installing the upgrade you can access the software by inserting the CD and letting it autorun.

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