Knowledge Base

Initializing, Please Wait Flashes on the Screen and Disappears

Symptoms:

The ’Initializing, Please Wait’ message flashes on the screen and goes away.

Detailed Information:

This occurs because the velocity engine on the CD you have installed is outdated. A newer version is available and can be downloaded using the solution below.

Solution:

Click here to download the upgrade file.

• Click on the link above.
• Select "Save" or "Save to Disk". (Do not click "Open" or "Run from its current location")
• Select the Desktop as the save location.
• Select "Save" and wait for the file to download completely.
• If the Download Complete screen appears, select "Open". Otherwise find the file you just downloaded and double-click it to run the upgrade application.
• When the Velocity Upgrade application begins, click on the "I Agree" button.
• Select "Yes".
• Select "Yes" if you purchased the software from AOL Shop Direct. Otherwise select "No".
• Select "Close"
• Insert a LearnKey training disk and begin training.

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