Knowledge Base |
Media Point CD prompts install of WMP 9 when WMP 10 is installed
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Symptoms:
The Media Point CD prompts you to upgrade to Windows Media Player 9.
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Detailed Information:
The Detection utility on the older Media Point CDs do not detect Windows Media Player 10 or higher. They will prompt you to install Windows Media Player 9 and you will not be able to do so.
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Solution:
Insert the CD.
When you are prompted to upgrade to Windows Media Player 10, click on No.
When you are prompted to run the detection again, click on No.
Close the detection report.
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