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Shadowbox Learning Services Technical Support Troubleshooting Knowledge Base CD-ROM C4DLL.DLL File Not Found Error Message Cannot find vids:iv32 decompressor error message CD Product Activation Via Internet Fails Codebase Errors Initializing, Please Wait Flashes on the Screen and Disappears No Sound No Sound when using ToolBook CD Please Insert the Correct CD-ROM Error Message Problems with installing LearnKey on a Vista Machine This Requires Administrative Rights Error Message Username and Password are not recognized Users with Power Users rights on Windows 2000/XP not able to run training CD Video is choppy or Video doesn�t match audio Unintelligable Registration screen or missing submit button Windows Media Player problem in Windows Vista OnlineExpert� Cannot Find Media Forbidden - You do not have permission to access /elearning/lkdetect/... Getting Kicked Out of Training (back to Log-In Page) Labs and/or Pre-Test Freezes After Answering Several Questions Labs hang at Loading�E00x Media Point CD prompts install of WMP 9 when WMP 10 is installed Mouse right click in labs or tests not working NetworkExpert Converting the registration so students can�t register themselves   Unable to find requested file: P0001

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