Knowledge Base

Problems with installing LearnKey on a Vista Machine

Symptoms:

You may run into a couple of different problems when using the LearnKey CDs on Windows Vista.

Detailed Information:

Due to the security changes Microsoft has made on the Program Files directory, we recommend you install the LearnKey training into a different directory path.

Solution:

If you have not yet installed the LearnKey CD skip to step 7
Click on Start
Click on Programs
Click on Learnkey
Click on Uninstall
Click on Uninstall LearnKey Training
Insert the LearnKey CD
Click I agree to the License Agreement
Edit the install path to delete the words "Program Files " and one of the backslashes
Continue with the installation
Close the LearnKey training when it completes
Download the VistaVelocity_Upgrade_4_0_2_382.exe to your desktop.
Install the downloaded file
Start the LearnKey training