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Knowledge Base

Problems with installing LearnKey on a Vista Machine


Symptoms:

You may run into a couple of different problems when using the LearnKey CDs on Windows Vista.

Detailed Information:

Due to the security changes Microsoft has made on the Program Files directory, we recommend you install the LearnKey training into a different directory path.

Solution:

  • If you have not yet installed the LearnKey CD skip to step 7
  • Click on Start
  • Click on Programs
  • Click on Learnkey
  • Click on Uninstall
  • Click on Uninstall LearnKey Training
  • Insert the LearnKey CD
  • Click I agree to the License Agreement
  • Edit the install path to delete the words "Program Files " and one of the backslashes
  • Continue with the installation
  • Close the LearnKey training when it completes
  • Download the VistaVelocity_Upgrade_4_0_2_382.exe to your desktop.
  • Install the downloaded file
  • Start the LearnKey training

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